Empathy

Empathy

Video Production Empathy Companies grade Customer Service Representatives on their calls to ensure quality standards are met. This short video was designed to introduce agents to the empathy requirement for their call scoring and serve as the final piece in...
Podcasts

Podcasts

Pocast| Audio Production| Voiceover POdcasts Podcasts have established their place as a viable communications and messaging tool. And they are being used more frequently in the learning realm. We love podcasting and recognize it as a unique, engaging way to train and...
Welcome to the Team

Welcome to the Team

Animation| Motion Design| Voiceover Welcome to the Team When new nurses join our client’s department, they needed a quick overview of what the team does as a whole and how each role fits into the claims process. We created this ‘Welcome to the Team”...
Transition Coordinator Project

Transition Coordinator Project

eLearning| Instructional Design| Animation|  | Voiceover Becoming A Transition Coordinator This example is part of a more extensive curriculum for on-boarding new hires and upskilling current team members moving to other areas within the department. It provided an...