Empathy

Empathy

Video Production Empathy Companies grade Customer Service Representatives on their calls to ensure quality standards are met. This short video was designed to introduce agents to the empathy requirement for their call scoring and serve as the final piece in...
Welcome to the Team

Welcome to the Team

Animation| Motion Design| Voiceover Welcome to the Team When new nurses join our client’s department, they needed a quick overview of what the team does as a whole and how each role fits into the claims process. We created this ‘Welcome to the Team”...

Systems To Help Your Customer

Animation| Motion Design| Voiceover Systems to Help Your Customer As part of a larger curriculum that we developed for our client, this course introduced learners to the different systems used to help customers and the relationship between each system. More detailed...